Generate new revenue with voice service, while minimizing your investment in technical support and network management staff to operate, support and maintain the service.

To remain competitive, most broadband operators provide voice services to their subscribers. However, with the exception of telephone companies, few broadband operators have the in-house technology or capability to successfully deploy this complicated service without the assistance of key partners. With the award-winning Broadband Explorer (BBX) platform, IBBS provides the technology and expertise for operators of all sizes to affordably succeed in voice deployments.

Provisioning and Diagnostics

IBBS provides provisioning services to support multi-MAC environments, Packet Cable, SIP and Advanced DOCSIS deployments. Troubleshooting and Repair activities by CSRs, Engineering, and Field Personnel are simplified with inherent diagnostics features of the IBBS software platform Broadband Explorer (BBX).

Provisioning, Diagnostics and Call Center Support

For operators seeking to provide integrated world-class end user tech support for HSD and Voice-over-IP (VoIP) customers, IBBS provides its 24X7 Tech Support Center in addition to the Broadband Explorer (BBX) Provisioning & Diagnostics Platform.

Whatever your VoIP Support needs may be, IBBS can help grow your voice business into a more efficient and profitable one.

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