BBX Birth Certificates

Track device metrics from installation through service delivery.

Proactive network and device management begins at the installation. BBX Birth Certificates enables broadband providers to track performance levels against original install metrics. The documentation system allows you to reduce truck rolls, establish enforceable quality of service levels, improve accountability, and provide excellent customer service.

Capabilities:

• Walled-garden installer interface to display and report birth certificate levels
• System exception reporting for birth certificate variances (by system)
• Installer exception reports
• Birth certificate data displayed on customer live view

Benefits:

• Ensure successful installations that lead to high customer satisfaction
• Reduce costly truck rolls by capturing performance of installed devices
• Improve installer accountability by establishing enforceable quality of service (QoS) levels

Gain greater control over the installation process by leveraging the innovative birth certificate tools in our BBX platform.