Broadband Explorer (BBX) Provisioning facilitates the rapid launch of new revenue-generating services while building efficiencies, reducing expenses, and delivering premium customer care.
- Launch New Revenue-Generating Services
- Real-time device and data/voice service provisioning
- Multiple activity settings
- Product and Package Upgrades and Downgrades
- Provide Premium Customer Care & Improve Satisfaction
- Integrated Trouble Ticketing and Dispatch support
- Operator and customer self installation toolkits
- Customer self-care tools
- Tier 1 CSR decision support
- Acceptable Use Policy management
- Bandwidth Management Tools
- Eliminate Swivel Chair & Minimize Operational Expenses
- Integrate BBX with third party billing systems, ensuring maximum efficiency, service accuracy and revenue assurance
- Convenient access anytime, anywhere
- Whether at the office or at home, the user-friendly BBX Interface can be easily accessed from any Internet connection.
