Broadband operators of all sizes can meet the complex demands of today’s marketplace and deliver proactive, integrated solutions using IBBS award-winning software and services.
- Broadband Explorer (BBX) – Fully-integrated OSS platform that enables cable and broadband operators to efficiently deploy, manage, and expand their advanced data services.
- Provisioning – Rapidly launch new revenue generating data and voice products with Broadband Explorer (BBX) service provisioning.
- Diagnostics – BBX also serves as a unified diagnostic platform to proactively troubleshoot issues via subscriber-level, system-level, and enterprise-wide reports from a single web interface.
- ISP Services– Secure, robust, privately-labeled email and personal web hosting that exceeds subscriber requirements and expectations.
- Call Center– Our 24x7x365 US-based facility handles thousands of data and voice support calls each day. Industry low hold times improve your customer’s experience while dramatically impacting your bottom line.
- Network Management – Deliver high-quality network availability. The IBBS Network Management team actively monitors networks 24 hours a day to provide you with the peace of mind that your network is functioning optimally.
- VoIP - IBBS has the tools, technology, and experience to help operators succeed in voice deployments.
- Commercial Services - Simple to sell, simple to use, and easy to scale and support. IBBS provides key commercial marketing support and value-added applications to enhance any small office/home office (SOHO) or Small to Medium-sized Business (SMB).
Whether you need support for just one aspect of your broadband service, or you are looking for a full Integrated Service Solution, IBBS has the tools and resources to make your business run more efficiently and profitably. Contact us to calculate how IBBS can increase your ROI.
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