IBBS Sharpens Cable OSS Tools
Light Reading's Cable Digital news featured the broadband management tools introduced with the 4.6 release of award-winning mission critical provisioning and diagnostics software Broadband eXplorer in a recent article, as well as the technology partnership of IBBS and SinglePipe Communications.
Integrated Broadband Services (IBBS), the leading provider of mission-critical OSS software and services for more than 200 tier-2 cable operators worldwide, today debuted version 4.6 of its Broadband Explorer (BBX) Diagnostics and Provisioning software to industry leaders at the Cable Show in Washington, DC. This new version of IBBS’ flagship offering features advanced bandwidth, usage, billing and capacity management functionality.
“The enhancements in BBX 4.6, our award winning diagnostics and provisioning platform, empower cable operators to more closely monitor and manage user bandwidth capacity, and to ensure that their networks operate as efficiently and cost-effectively as possible,” said IBBS CEO, David Keil. “As the industry’s prominent OSS software and network management services provider for cable operators, it is essential that our team maintains an accurate, real-time sense of marketplace demands. BBX 4.6 is our most powerful offering to-date; its advanced functionality reflects our immediate response to the most pressing needs of mid-size cable operators.”
Advanced Features & Functionality:
- Acceptable Usage Policy (AUP) Management - Provides Broadband Operators with the ability to define package level Acceptable Use Policies (AUPs), which establish bandwidth usage thresholds for a defined interval. This new capability enables operators to more closely monitor and manage use of bandwidth capacity.
- Policy Exception Notifications (Rules-Based AUP Exceptions) - With the establishment of AUPs, operators are now able to communicate the defined AUP exceptions to subscribers via email and a customer self-care portal interface. These customizable messages can be sent in advance of a threshold breach or as a final notification.
- Bandwidth Xcelerator - Provides operators with the ability to define package-level bandwidth ‘power burst’ capability. This enables subscribers to receive an increase in bandwidth when downloading large files/content and does not require any interaction from the subscriber for service to take effect.
- Usage Billing Data – With the establishment of AUPs, operators can bill subscribers for bandwidth use overages. This new capability will provide AUP overage data that can be used by a billing system for generating usage-based subscriber invoices.
Founded by cable people for cable people, since its inception IBBS has helped its customers to quickly and cost-effectively resolve customer issues, and ensure the highest possible level of service.
In a separate release:
SinglePipe Communications (SinglePipe), a leading managed service provider of wholesale digital voice solutions, and Integrated Broadband Services, LLC (IBBS), a leading provider of OSS software and services for broadband and tier 2 cable operators, today introduced a joint, integrated back office solution for voice, video and data to cable customers.
This offering will combine Broadband Explorer, IBBS’ award-winning diagnostics and provisioning software, with the SinglePipe Integrated Provisioning System Platform (SIPS) for Digital Voice.
“IBBS and SinglePipe maintain a shared vision of providing tier-2 cable operators with the tools they need to deliver comprehensive, cost-effective, quality wholesale digital voice solutions,” said Matt Phillips, CEO, SinglePipe Communications. “This partnership is a perfect match; the synergies between IBBS and SinglePipe offer an integrated solution that all but eliminates the complexities inherent in typical rollouts, and reduces both the time and expense of deploying and maintaining the necessary components to get services to market faster without compromising on quality, flexibility or control.”
SinglePipe enables broadband and cable operators to quickly launch customizable and scalable revenue-generating Digital Phone services. The combination of its managed service offering and SIPS empowers cable operators to market, sell, provision, deploy, manage and bill Digital Voices services.
According to IBBS CEO, Dave Keil, “IBBS is exceptionally customer focused, and our partnership with SinglePipe is a natural extension of this vision.”
Read the full article on the Cable Digital News web site: www.lightreading.com.
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