IBBS to acquire SinglePipe creating fully integrated voice and data solutions for cable operators
ATLANTA -Integrated Broadband Services (IBBS),
the leading provider of managed communications services for cable
companies, today announced that it has reached an agreement to
acquire SinglePipe, Inc., a top provider of voice over IP solutions
for cable. Combined under the IBBS brand, the company will offer
fully integrated voice and data solutions for cable companies that
seek to expand their residential and commercial service
offerings.
IBBS provides advanced back office systems, technical support
services and data and voice applications to cable operators,
enabling them to compete, grow and win via the delivery of advanced
communications solutions.
SinglePipe offers voice over IP- enabled communications through
its owned and operated facilities-based network to cable companies
throughout the United States.
With the acquisition, IBBS will deliver a fully integrated
platform combining the industry's leading back office systems and
technical support services with a robust portfolio of voice and
data services. Supported by the award-winning proprietary Broadband
Explorer (BBX) operational support system, IBBS will offer a
single, reliable platform from which cable providers can launch and
manage their services for residential and commercial customers.
IBBS will back its services with its advanced Network Operations
Center and 140-person U.S.-based Technical Support Center.
The IBBS/SinglePipe deal will satisfy cable operators' demands on
multiple fronts. According to IBBS' 2010 annual customer survey,
finding new revenue streams and creating additional service
opportunities ranked as top priorities. Nearly 70 percent of
customers polled seek new services and support to penetrate
business markets. Forty percent of customers stated that tapping
new revenue opportunities is a strategic priority, with commercial
services and VoIP identified as top drivers for growth.
"We have heard our customers loud and clear. They seek a single
source of expertise to launch new services and accelerate
bottom-line growth with a proven company they can trust. Our
acquisition of SinglePipe and the addition of voice services to our
portfolio will enhance our ability to support operators as they
deploy voice and commercial services - two of the fastest growing
opportunities in cable," said Dave Keil, CEO of IBBS. "With the
addition of a superior voice service, we are even better equipped
to develop innovative solutions and to support operators in their
quests to be market leaders."
"SinglePipe and IBBS have collaborated during the last two years
to serve our common customers with individual expertise in voice
and data," said Jeff Carr, CEO of SinglePipe. "Now, with the
combination of our companies, customers will be well-served with
united capabilities and an innovative approach."
Cable providers will realize a host of benefits from the combined
entity:
Integrated voice + data capabilities drive increased
revenue opportunities
IBBS customers that currently benefit from the existing IBBS
portfolio for residential customers can now add or enhance voice
offerings to take advantage of growth opportunities, especially in
the commercial services sector. The combined entity extends IBBS'
award-winning offerings and expertise in the Commercial market.
Providers can easily roll out and manage advanced telephony and
data services with hosted applications geared specifically for
business customers.
Deep technical expertise and cable knowledge create
outstanding end-user experience
Integrated expertise in data, voice, network, and operations
provides a comprehensive approach that results in an outstanding
end-user experience. By managing the voice network, IBBS has
visibility into root causes of both voice and data events and can
more quickly and effectively resolve issues. Additionally,
integrated provisioning systems simplify the process, eliminate
multiple data entry points, and improve accuracy and timeliness.
Customers benefit from support through IBBS' dedicated,
state-of-the-art Technical Support Center and 24x7x365 NOC.
Ongoing investment in solutions for continued
growth
IBBS' solutions are designed to help cable operators maximize ARPU
and generate superior margins. IBBS brings significant financial
resources to ensure that cable operators and their customers
benefit from the latest advances supporting improved services
levels, capabilities, features, and functionality - now, and in the
future.
"Today, we rely on IBBS for data provisioning, network operations,
and customer care. We also contract SinglePipe to support Northland
phone services in the Southeast and parts of the West," said John
Whetzell, CEO of Northland Communications Corporation. "The
consolidation of these companies provides a combined source for
Data and Voice and gives us confidence that we are even better
positioned to provide an excellent telephone and Internet service
to our customers."
IBBS' combined voice + data offering for residential and
commercial customers is immediately available. To learn more, visit
www.IBBS.com/integrated.
This deal is subject to customary closing conditions and is
expected to close within the next thirty days. Financial terms of
the transaction are not being disclosed.
In the News
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Integrated Voice and Data Solutions for Cable Operators
Light Reading: IBBS, SinglePipe Tie the Knot
Fierce VoIP: IBBS acquires SinglePipe for VoIP
Tech Journal South: IBBS acquiring VoIP provider
SinglePipe
City Biz List Atlanta: IBBS to Acquire SinglePipe
VoIP Watch - Andy Abramson's Blog: It's Official SinglePipe picked
up by IBBS
Sun Herald: IBBS to Acquire SinglePipe Creating Fully Integrated
Voice and Data Solutions for Cable Operators
Multichannel News: IBBS Buying SinglePipe
CED: IBBS
scoops up VoIP provider SinglePipe
Communications Technology: IBBS to Acquire SinglePipe
Yahoo Finance: IBBS to Acquire SinglePipe Creating Fully Integrated
Voice and Data Solutions for Cable Operators