News Archive

February 25, 2013IBBS Launches BBX Mobile AppProvides Quick Access to Critical Diagnostics for Broadband Field Technicians.
February 20, 2013IBBS Joins Forces with NEOTV to Provide Greater Support for Brazilian CustomersJoining the association strengthens IBBS’s commitment to ensuring fair market value and providing opportunities for customer growth in Brazil.
February 6, 2013IBBS Joins SCTE EuropeCompany positioned for service expansion into European market space; set to exhibit at upcoming Cable Congress in London.
October 18, 2012IBBS Launches Portuguese Version of Broadband Explorer (BBX)Portuguese BBX Platform enables more rapid growth and efficient support of data services for Brazilian Broadband Providers.
August 28, 2012IBBS Selects Acme Packet for Voice Infrastructure UpgradeIBBS has chosen Acme Packet’s Net-Net Session Director session border controllers (SBCs) to protect, control, and scale its IP-enabled wholesale voice service offerings.
December 5, 2011IBBS Announces Appointment of Gallagher as CEOSeasoned telecommunications executive Michael Gallagher will join IBBS as the company’s new CEO and as a member of the Board of Directors. Gallagher takes over the role from Dave Keil who will officially step down on January 1, 2012.
October 19, 2011Clearleap and IBBS Partner to Support Advanced IP Video ServicesUnder a reseller agreement, IBBS will offer Clearleap's Stream On Demand Solution to broadband providers.
September 27, 2011IBBS Launches Comprehensive Bandwidth Management Offering IBBS Launches Comprehensive Bandwidth Management Offering to Optimize Cable Operator Networks IBBS Bandwidth Management program enables mid-size operators to address unprecedented network pressures due to dramatic increases in over-the-top IP traffic
September 1, 2011IBBS earns spot on Inc. magazine’s exclusive Inc. 5000 list of America’s fastest-growing companies for second consecutive yearIBBS ranks 95th among nation’s telecommunications companies
July 26, 2011RCN Selects IBBS BBX Diagnostics to Improve Customer CareRCN has deployed the IBBS BBX Diagnostics platform into RCN's two major call centers giving customer care, tech ops and dispatch personnel streamlined tools and better insight into network operations.
July 20, 201140+ Customers Choose IBBS Voice Service in Last 12 MonthsAt the one-year anniversary of its SinglePipe acquisition, IBBS announced that 43 broadband providers have chosen IBBS Voice to power their phone services for residential and commercial service offerings.
June 20, 2011CMA Communications Renews Multi-Year Service Contract with IBBS to Support Data, Voice and Commercial ServicesIBBS, the leading provider of voice and data services for Tier 2 and 3 broadband providers, today announced that Dallas-based CMA Communications has renewed its relationship with IBBS in a multi-year contract for voice, data and commercial support services.
March 3, 2011IBBS' Kyle Johnson talks Bandwidth Management at NCTC WECIBBS director of product strategy, Kyle Johnson, spoke at the NCTC Winter Educational Conference session Taming the Bandwidth Beast on March 1st, 2011.
February 28, 2011IBBS to Deploy Metaswitch Networks Solution to Enhance Voice Offerings for Broadband ProvidersInvestment in next generation technology builds on IBBS commitment to Tier 2 and 3 broadband providers to support best-in-class offerings for their residential and commercial voice subscribers
February 23, 2011Three Customers Expand Services with IBBS Residential Voice ServicesDavis Communications, Shen Heights and Nelsonville Cable TV sign multi-year contracts to offer IP-based phone services to their customers
February 1, 2011IBBS Joins the Cisco Developer Network as a Solution Developer IBBS today announced that it has joined the Cisco Developer Network as a Solution Developer within the Network and Service Management category. In addition, IBBS’ Broadband Explorer (BBX) has successfully completed interoperability testing with Cisco CNR/BAC.
January 10, 2011CMA Communications using commercial services to offset video sub lossesCMA Communications featured on fiercecable.com about shifting focus from the video market to Internet and phone, and how commercial services help combat video losses
December 13, 2010IBBS Unveils New Suite of Service Offerings and Elevates Brand with New Customer-Focused WebsiteService offerings advance customers’ residential and commercial service strategies; The new www.IBBS.com highlights employee expertise to deliver best-in-class solutions
December 8, 2010CMA Communications expands voice and data services into enterprise market with IBBS Commercial ServicesCMA to leverage IBBS hosted applications and business class support for commercial rollout
October 28, 2010Contingent Selects IBBSCommercial Voice Services chosen for nationwide business & corporate accounts
October 20, 2010IBBS deploys sophisticated customer network tool powered by Monolith SoftwareProviders gain insight into network operations
August 30, 2010IBBS on Inc. Magazine’s 5000 list of America's fastest-growing companies3-year sales growth of 99% puts IBBS in top
August 10, 2010IBBS closes acquisition of SinglePipe and expands executive leadership team to deliver unified voice + data servicesFormer SinglePipe COO Cynthia Carpenter to lead sales and marketing at IBBS Mark Hayes to direct voice operations
August 3, 2010IBBS CEO Dave Keil Featured in Smart Business Atlanta: Smart Leaders - A growing trendHow Dave Keil set a clear strategy to take IBBS to the next level
July 26, 2010IBBS to acquire SinglePipe creating fully integrated voice and data solutions for cable operatorsAcquisition will invigorate IBBS service portfolio with a comprehensive voice product to support cable company’s residential and commercial offerings
July 13, 2010Q&A with Mike Griffith Featured in July issue of Independent Cable NewsMike Griffith, VP & GM of Commercial Services at IBBS, is featured in a Q&A on "Essentials for Launching Business Broadband Services" in the July issue of Independent Cable News.
June 17, 2010IBBS Named In List of Georgia's "Fast 40" Growing CompaniesIntegrated Broadband Services (IBBS), the leading provider of managed, integrated broadband software, services and solutions, today announced that ACG Atlanta and Cherry, Bekaert & Holland LLC have named IBBS as one of Georgia’s fastest growing (“Fast 40”) middle-market companies for 2010.
June 3, 2010Two More Cable Operators Sign with IBBS to Deploy Commercial and Business Broadband ServicesIntegrated Business Applications, OSS and Network Management Target SMB Marketplace
May 11, 2010IBBS To Provide Google Apps™ To Broadband Service Providers and Their SubscribersLeading Broadband Solutions Provider Joins Forces with Google to Deliver Cutting-Edge, Privately-Branded ISP Products and Services
May 11, 2010VIACABO Selects IBBS' Award-Winning BBX Platform to Deliver Broadband to Cable SubscribersBrazilian Cable Operator Turns to Broadband Services and Solutions Leader for Diagnostics and Provisioning; IBBS’ Superior Technology and Expertise Prove Invaluable
March 24, 2010IBBS Selected As Top 40 Innovative Georgia Technology CompanyIntegrated Broadband Services (IBBS) has been selected as one of the Top 40 Innovative Technology companies in Georgia by the Technology Association of Georgia (TAG),…
February 16, 2010IBBS Launches Week-Long Business Broadband Campaign For Cable Operators Targeting SMB MarketplaceIBBS Launches Week-Long Business Broadband Campaign For Cable Operators Targeting SMB MarketplaceBroadband Software and Solutions Leader Offers White Paper, Webinar, and Shared Research Findings at NCTC Winter Educational Conference
January 27, 2010IBBS Unveils New Corporate Brand, Recaps Successful Year at the CCTA Annual Meeting in Puerto RicoNew Image Reflects 2009 Growth and Success, 2010 Position as Leader in Managed Broadband Services
January 19, 2010Jose Quintana Joins IBBS As Chief Financial OfficerJose brings over twenty five years of financial management experience to IBBS, both as a CFO and GM.
January 12, 2010IBBS Commercial services named 2009 Cable.TMCnet.com Product of the YearCommercial Services Honored for Innovation and Precise Response to Market Demand
December 17, 2009Todd Zittrouer Joins IBBS As Vice President of North American SalesIndustry Sales Vet Recruited For Proven Track Record and Broadband Expertise
December 3, 2009Cable Management Associates and NewWave Communications to Speak at "Future of Cable Business Services" ConferenceSteve Sizemore and Brad Housewright Will Address Issues Affecting Smaller U.S. Operators Targeting $130 Billion Business Services Market
November 19, 2009Mike Griffith Joins IBBS Executive Business Team to Lead Commercial Services GroupIndustry veteran will fulfill company pledge of helping operators leverage burgeoning $35 billion opportunity among SMBs
October 28, 2009IBBS Debuts New Bandwidth Management and Birth Certificate Tools at SCTE Cable-Tec Expo in DenverBBX 4.7 Features Market-Leading Bandwidth Management Policy Enforcement Capabilities
September 15, 2009IBBS CEO Dave Keil interviewed on NPRG podcastSenior Analyst Steve Hernan interviewed IBBS CEO David Keil in the latest New Paradigm Resource Group (NPRG) Conversations with Communications Innovators podcast series.
August 17, 2009IBBS Continues Growth Despite Global RecessionAdds to Headcount, Moves Customer Call Center to Larger Facility in Cartersville, GA
July 27, 2009IBBS to Provide Broadband Support for Windjammer’s Cable SystemsTriple Play Services and Expanded Customer Support To Reach More Than 80,000 Residential and Business Cable Subscribers
July 27, 2009IBBS Introduces Commercial Services at NCTC Independent Show in DallasIntegrated OSS, Network Management and Business Applications Offering To Help Operators Penetrate SMB Marketplace
July 16, 2009Suzanne Dunham Featured on ContactCenterWorld.comSuzanne Dunham, Integrated Broadband Services' Senior VP of Customer Service was interviewed by ContactCenterWorld.com. She answered key questions about contact center management strategies.
July 8, 2009Baja Broadband Gains Significant Service Efficiencies with IBBSSouth Carolina Cable Company Improves Customer Experience, Lowers OPEX
June 29, 2009IBBS Wins Technology Pioneer AwardTechnology Marketing Corporation (TMC)’s magazine Customer Interaction Solutions has awarded Version 4.6 of IBBS’ Broadband Explorer (BBX) with its 2009 IP Contact Center Technology Pioneer Award.
April 15, 2009Network Management in the Service Provider WorldThis is a multipart series on how companies are rising to meet the challenges posed by the Next Generation Network via advanced management products and services.
April 7, 2009IBBS Selected to Provide Diagnostics and Network Management to Choice Cable TVLeading OSS Software and Network Management Services Provider Extends CALA Footprint
April 6, 2009IBBS Sharpens Cable OSS ToolsLight Reading's Cable Digital news featured the broadband management tools introduced with the 4.6 release of award-winning mission critical provisioning and diagnostics software Broadband eXplorer in a recent article, as well as the technology partnership of IBBS and SinglePipe Communications.
April 1, 2009IBBS and SinglePipe Announce Integrated Back-end SupportPartnership Matches Industry’s Leading Wholesale Voice Managed Service Offering With Award-Winning OSS Software and Support
April 1, 2009IBBS Introduces New Broadband Management Tools at Cable Show in Washington, DCDelivers Bandwidth Management, Usage Billing and Essential Acceptable Use Policy Management to Cable Operators
March 9, 2009IBBS Plan for Growth in Latin America Featured in Business News AmericasUS provider of software solutions to cable operators Integrated Broadband Services (IBBS) plans to increase its coverage in Latin America by adding at least two partners this year, on top of its current alliance with Power and Telephone.
March 2, 2009IBBS CEO Dave Keil Featured on Smart Business MagazineIntegrated Broadband Services' (IBBS) Dave Keil featured on Smart Business Magazine Integrated Broadband Services' CEO Dave Keil, was featured in the March 2009 issue of Smart Business magazine in an article titled 'Fast Lane Broad horizons' written by Matt McClellan.
February 25, 2009IBBS and Power & Tel Partner to Provide Triple Play Service Throughout Latin AmericaCable Diagnostics & Provisioning Leader Delivers Comprehensive Service and Support
February 12, 2009IBBS Plans New Cable Broadband Solutions, Expands to Latin AmericaIntegrated BroadBand Services, which provides outsourced customer services, support, and network solutions for cable providers in small/midsized markets, has in the works a pair of new services that it will be offering to its clients later this year. The firm will also be delivering these and other services into the Latin American market.
February 4, 2009IBBS Welcomes David Gould to Board of DirectorsMr. Gould Brings a Proven Track Record of Success; Extensive Industry and Financial Experience to IBBS
November 17, 2008IBBS Joins Cisco Technology Developer NetworkIntegrated Broadband Services (IBBS) announced that it has joined the Cisco Technology Developer Program as part of the program’s Network and Service Management - Broadband Access & IP Services solution category.
November 10, 2008TVMAX Selects IBBS as Partner in Expansion PlanIBBS Supports Rollout of TVMAX Triple Play Service
October 20, 2008IBBS Releases BBX 4.5 with Industry Leading VoIP CapabilitiesThe latest update to its award-winning diagnostics and provisioning software suite.
October 8, 2008IBBS Closes Acquisition of ParasunIntegrated Broadband Services (IBBS), the leading provider of triple play software and services to broadband network operators, announced today that it has closed its acquisition of Parasun Technologies, Inc. from Uniserve Communications Corporation (CDNX: USS.V).
September 16, 2008IBBS Acquires Vancouver-based Parasun Technologies, Inc.Integrated Broadband Services (IBBS), the leading provider of triple play software and services to broadband network operators, announced today that it has entered an agreement to acquire Parasun Technologies, Inc. from Uniserve Communications Corporation (CDNX: USS.V).
August 26, 2008IBBS Named to Top 50 American Telecommunications Firms by Inc. magazineIntegrated Broadband Services (IBBS) now ranks 46th among the 100 fastest-growing private telecommunication companies in the country, according to Inc. magazine. IBBS, a leader in diagnostics and provisioning software, recorded a 236 percent revenue growth rate over the past three years.
June 25, 2008Outstanding Customer Service Drives SalesIntegrated Broadband Services (IBBS), a leader in diagnostics and provisioning software providing Broadband Explorer (BBX), today announced seven new contracts with customers at home and abroad.
May 19, 2008Momentum and IBBS to Demonstrate New Integrated Voice and Data Support SystemMomentum, a leading provider of private label digital voice service to operators throughout the U.S., and Integrated Broadband Services, LLC (IBBS), the technology leader providing the BroadBand Explorer (BBX) diagnostics and provisioning software, today announced that their integrated solution – created to ease the deployment of digital voice services – will be demonstrated at The Cable Show, May 18-20 in New Orleans.
May 14, 2008IBBS Releases BBX 4.4.1Integrated Broadband Services, the technology leader providing the Broadband Explorer (BBX) diagnostics and provisioning software, announced today the release of BBX 4.4.1.
April 23, 2008IBBS Selected as Finalist for Billing & OSS World 2008 Excellence AwardsIntegrated Broadband Services, the technology leader providing the Broadband Explorer (BBX) diagnostics and provisioning software, announced today that they have been selected as finalists to receive the Billing & OSS World 2008 Excellence Award for BBX 4.4 and i-Focus in the Best Customer Care Solution and Best Service Assurance Solution categories, respectively.
April 17, 2008IBBS Names VP of Sales, Sandra JimenezIntegrated Broadband Services, the technology leader providing the Broadband Explorer (BBX) diagnostics and provisioning software, announced the appointment of Sandra Jimenez as Vice President of Worldwide Sales. Jimenez is responsible for driving IBBS’s U.S. and International growth strategy.
April 10, 2008IBBS Announces Several New Customer RelationshipsIntegrated BroadBand Services, LLC, the technology leader providing the Broadband Explorer (BBX) diagnostics and provisioning software, is pleased to announce several new customer relationships as part of its overall progress in the first quarter.
March 31, 2008IBBS and RR Enterprises Ltd. Integrate Solutions for Mutual CustomersIntegrated BroadBand Services, LLC, the technology leader providing the Broadband Explorer (BBX) diagnostics and provisioning software, and RR Enterprises LTD, announced today the successful integration of BBX with the RR SmartLink Internet Module (Subscriber Management and Billing System) for their mutual customers.
March 27, 2008IBBS Achieves World Class Customer Satisfaction LevelsIntegrated Broadband Services (IBBS), the technology leader providing the Broadband Explorer (BBX) diagnostics and provisioning software and related services to the MSO market, today announced results of a recent independent benchmark customer satisfaction and market trend survey.
March 19, 2008IBBS and Allegiance Complete BBX Implementation for over 30 SystemsIntegrated Broadband Services, LLC, the technology leader providing the Broadband Explorer (BBX) diagnostics and provisioning software, announced today that it has completed the implementation of BBX for over 30 broadband systems operated by Allegiance Communications, LLC. The implementation included data conversion, custom software extensions, and development of a new billing and customer care API.
March 17, 2008City of Baxter Springs selects IBBS as its Broadband Support ProviderIntegrated Broadband Services, LLC, the technology leader providing the Broadband Explorer (BBX) broadband diagnostics and provisioning software, announced today they have been selected to provide broadband support for Baxter Cable Vision.
March 12, 2008IBBS Launches iFocus Network Management ServiceIntegrated Broadband Services, LLC, the technology leader providing the Broadband Explorer (BBX) diagnostics and provisioning software announced the general availability of iFocus – a brand new network management service for broadband service providers.