In today’s highly competitive broadband market, it is increasingly important to maintain optimal network performance and high service levels. The IBBS Network Operations Center (NOC) delivers a truly differentiated class of service monitoring with a team dedicated to helping broadband operators build, maintain and grow their networks. Continual, proactive monitoring and management of networks ensures efficient, high-quality broadband-based services and maximum subscriber satisfaction.

Benefits:

• Increased subscriber satisfaction
• Optimal network performance & uptime
• Quick, effective issue resolution
• Reduced labor and service costs

Features:

• Expert engineering team
• Proactive 24/7 monitoring via IBBS Network Services product
• Alarm notifications
• Performance reporting and trend evaluation
• Improve your network performance and customer satisfaction with IBBS NOC Service.

[Contact us] for more information or [click here to download a brochure]

“Our experience with IBBS has been a very positive one. Our techs rest easier when they go to bed. As a manager of the NOC, I too rest easier on nights when inclement weather is predicted, knowing that I will not be jarred awake by the dreadful buzzing Blackberry.”
-Mark Whitehead, NewWave Communications