Broadband Explorer (BBX) is a fully-integrated OSS platform that enables cable and broadband operators to efficiently deploy, manage, and expand their advanced data services.
With the cost of truck rolls ever-increasing, broadband operators can no longer afford to send technicians into the field for one-off subscriber issues. The BBX diagnostics application serves as a platform for proactively monitoring, managing, and troubleshooting issues from the subscriber-level, system-level, or enterprise-wide.
Benefits:
- Reduce costly truck rolls
- Implement install metrics and improve accountability
- Take control of your circuit capacity
- Increase subscriber satisfaction
- View installation trends and performance variances
- Accessible from any Internet connection worldwide
Features:
- User-friendly diagnostic tools for RF & IP issue assessment
- Real-time customizable reporting including:
- Individual and end-user modem reports
- Plant corrective maintenance and planning reports
- Enterprise performance reports
- Acceptable Use Policy threshold reports & usage billing data
- Access to IBBS Performance Center, for Call Center & NOC reports
- Broadband Birth Certificates
- Integrated trouble ticketing, CSR decision and dispatch support for quick issue resolution
Bottom line: BBX Diagnostics make your business run more efficiently and economically.
[Contact us] for more information or [click here to download a brochure]

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