IBBS to Provide Broadband Support for Windjammer’s Cable Systems

Triple Play Services and Expanded Customer Support To Reach More Than 80,000 Residential and Business Cable Subscribers


Dallas, Tx. – July 27, 2009 — Integrated Broadband Services (IBBS), a leading provider of OSS software and network services to more than 220 broadband and cable operators worldwide, today announced from the NCTC Independent Show that it has entered into a multi-year contract with Windjammer Communications. Through this agreement, IBBS will bring Triple Play services and expanded customer support to the more than 80,000 residential and business cable subscribers Windjammer acquired in July 2008 as a result of its purchases of several Time Warner systems.



IBBS will empower Windjammer with a full service solution via its award-winning Broadband Explorer (BBX) Provisioning and Diagnostics Software Suite, which provides the means to quickly and cost-effectively address and resolve customer issues, reduce truck rolls, call handle time and mean-time-to-repair, as well as drive higher levels of organizational performance. In addition, Windjammer will also benefit from IBBS’s newly launched Commercial Services offering, which ensures that enterprise customers receive the same exceptional high-speed digital voice and data support as individual consumers.


“We selected IBBS because of the high quality and performance of the software, services and support,” said Windjammer CEO, Tim Evard. “The dramatic growth we have recently experienced requires scalability and reliability, and IBBS has proven that their innovative, fully integrated software and services can more than satisfy our customer base.”



“IBBS prides itself on a strong customer focus, and as such, is committed to the success of Windjammer Communications and to providing its broadband subscribers with unmatched customer support,” said David Keil, CEO, IBBS. “Windjammer is recognized industry-wide for its core values and quality of service, and we are honored to work with their team. We look forward to a long, productive and mutually beneficial relationship.”


About Windjammer Communications


Windjammer provides cable television services in over 50 communities nationwide. Specializing in more rural communities, Windjammer currently offers High Definition Television, High Speed Internet, and Digital Phone services to more than 70% of its customers and potential customers.
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CED Magazine
cedmagazine.com/News-Windjammer-broadband-support-IBBS-072709.aspx
Windjammer signs up for broadband support from IBBS




Xchange Magazine
www.xchangemag.com/articles/532/ibbs-windjammer-team-on-triple-play-agreement.html
IBBS, Windjammer Team on Triple-Play Agreement



TMCNET
hdvoice.tmcnet.com/topics/unified-communications/articles/60713-ibbs-expands-services-client-base.htm
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Contact Center World
www.contactcenterworld.com/view/contact-center-news/IBBS-to-Provide-Broadband-Support-for-Windjammer-s-Cable-Systems.asp
IBBS to Provide Broadband Support for Windjammer’s Cable Systems




Pike & Fischer's Broadband Daily
www.broadband-daily.com/index.asp
IBBS to Provide Broadband Support for Windjammer’s Cable Systems




Light Reading's Cable Digital News
www.lightreading.com/document.asp?doc_id=179892&site=cdn
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